CVE-2026-32754
FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.
INFO
Published Date :
March 19, 2026, 10:16 p.m.
Last Modified :
March 19, 2026, 10:16 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-32754
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | CRITICAL | [email protected] | ||||
| CVSS 3.1 | CRITICAL | MITRE-CVE |
Solution
- Update FreeScout to version 1.8.209 or later.
- Sanitize incoming email bodies before storing.
- Escape all content rendered in email templates.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-32754.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-32754 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-32754
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-32754 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-32754 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
New CVE Received by [email protected]
Mar. 19, 2026
Action Type Old Value New Value Added Description FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209. Added CVSS V3.1 AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N Added CWE CWE-79 Added CWE CWE-116 Added Reference https://github.com/freescout-help-desk/freescout/commit/3329379db38a86cf7069b0709061b95a7d38985b Added Reference https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209 Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mg